A cookie is a small file of data that a website or mobile app sends and stores on your device. The next time you visit our website or mobile app, we may use the information stored in your cookie to make your visit easier. A cookie doesn’t tell us your identity unless you have chosen to provide it to us. Cookies can’t access information or files from your device.
There are two types of cookies: session cookies and persistent cookies.
Cookies can be used to identify a visitor only if the visitor has used a website's login feature. Sometimes you may ask us to save your access ID for use the next time you visit our website or mobile app. In that case, we’ll use a cookie or a mobile secure storage to store your access ID in an encrypted format on your device. The website or mobile app will recognize you the next time you visit and sign in. In this way, we can recall your preferences and provide a more customised experience.
Persistent cookies have expiry dates and are automatically deleted from your device after that date. You can also clear your stored cookies through your browser preferences on your device. Unless you have settings that disallow cookies, the next time you visit our website or mobile app, a new cookie will be added.
You can set your website browser to notify you when you receive a cookie, so you can decide whether to accept or reject it. You can also use your device settings to control whether certain information is collected, such as geolocation or certain device information. You may choose not to accept cookies or not to provide location and other device information. In those cases, you may notice some digital services may not function effectively
We use advanced data analytics technologies such as Google analytics so we’re able to:
We use multiple data points collected through various business lines and communication channels to understand your needs.
We use your information for analytics in a respectful and fair manner
Advanced analytics helps us be more relevant to you and conduct our business in a more efficient way. We also use analytics insights to innovate and implement new technologies and automation.